FAQ - Retouche Group

Frequently Asked Questions

This Agreement was last modified on 13th December 2020

Shipping Information

How many days does it take for order delivery within the UAE?

It takes 2 – 5 business days to deliver the order within the UAE. The turnkey items take 5 – 7 business days.

What are the Delivery Options available at the time of placing an order?

Door Delivery & Store pickup

How Do I Track My Order?

Using your order id and email id, you can track your order.

Do I Need A Account To Place Order?

No. But if you are registered as a customer you will receive our latest products and offers via emails frequently.

FAQ Second Version

What Shipping Methods Are Available?

Free shipping, Economy shipping, and Fast shipping methods are available.

How Long Will it Take To Get My Package?

2-7 business days depends on items

How Do I Track My Order?

your can track your order via “track your order” menu of the top-right menu.

How Do I Place an Order?

you can place an order via website, call, or WhatsApp message.

How Should I to Contact if I Have Any Queries?

Email at info@retouchegroup.com or Call us at 04 2667141

Do I Need an Account to Place an Order?

No. you can place an order as a guest. but if you are registered customers, you will receive our latest products and promotions via emails frequently.

Request A Quote Form

Additional 5%off coupon code for online customer or

order online and pick up from showroom.

What are you waiting for? Grab it now!